Privacy Policy | geelongrehabilitatio

Geelong Rehabilitation Centre is committed to safeguarding your privacy. This Privacy Policy explains how we gather, utilise, disclose, and secure your personal information. By using our services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect
We gather personal information to enhance our services, communicate with you, and fulfil legal requirements. The types of personal information we may collect include:

Contact Information: Name, address, phone number, and email address.
Medical Information: Health history, treatment plans, and other medical information pertinent to your care.
Billing Information: Payment details and billing address.
Usage Information: Data regarding how you interact with our website and services.

2. How We Use Your Information
Your personal information may be used for the following reasons:

Providing Services: To supply the rehabilitation services you request.
Communication: To send you updates, reminders, and other relevant information related to your care.
Billing: To handle payments and manage billing processes.
Improvement: To enhance our services and create new offerings.
Compliance: To adhere to legal and regulatory obligations.

3. Sharing Your Information
We do not sell, trade, or lease your personal information to third parties. However, we may share your information with:

Service Providers: Third-party providers who assist us in delivering services, such as billing and IT support.
Medical Professionals: Other healthcare providers involved in your care.
Legal Obligations: When mandated by law or to protect our rights and the safety of others.

4. Data Security
We implement suitable technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, and destruction. However, no security measures are entirely foolproof, and we cannot ensure absolute security.

5. Your Rights
You have the right to:

Access: Request access to your personal information.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal and contractual requirements.
Objection: Object to the processing of your personal information under certain circumstances.

6. Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Any modifications will be posted on our website, and the effective date will be updated accordingly.

7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:
Geelong Rehabilitation Centre
Phone: (03) 5243 0232
Email: geelongrehabilitationcentre@gmail.com

Thank you for trusting Geelong Rehabilitation Centre with your care. We are committed to protecting your privacy and delivering the highest quality of services.